IT Support Specialist -

Join Our Team!
Awesome work atmosphere, great benefits and lots of room for growth!!
El Monte RV is seeking a full-time IT Support Specialist for our Santa Fe Springs location.

Wage: $20-$25 Hourly
Benefits:Vision,†Health†and Dental insurance, Vacation, Holiday, Sick pay and 401K Plan. Plus discount on RV rental!

Duties and Responsibilities
---Serve as the primary point of contact for customers seeking technical assistance either in person, over the phone, or via email
---Diagnose and resolve basic technical hardware and software issues
---Perform Windows Updates and Patching as well as proactive maintenance
---Perform desktop, printer, network troubleshooting and support both in-house and remotely
---Direct unresolved issues to the next level of support personnel
---Record events and problems and their resolution
---Identify and suggest possible improvements on procedures
---Stay current with system information, changes, and updates
---Other projects and duties as directed by management

---Bachelorís in IT, Computer Science or relevant work experience
---Minimum 2 years working in an IT support capacity
---Knowledge of Windows desktop (Win 7-10) and server (2008-2016) OS required
---Knowledge of MS Hyper-V, Active Directory, anti-virus software, file share server management, VOIP systems
---Working knowledge of networking and network administration such as IP addressing, DNS, DHCP, etc
---Customer service oriented and able to handle multiple tasks
---Proficient in general computer skills (MS Office, PDF, Visio, Access, web browsers, etc)
---Excellent written and oral communication skills
---Knowledge of MS Office 365 preferred, MS D365 knowledge a big plus

Physical Requirements:
---Ability to occasionally work a flexible schedule that will require some evenings and weekends as needed.
---Some travel (2-4 times/month) to branch locations and our sister company in Agoura Hills, CA may be required.
---Regularly required to sit; stand; walk; use hands to manipulate, handle or feel; reach with hands or arms; and talk or hear.
---Occasionally required to climb or balance; stoop, kneel crouch or crawl; and smell.
---Ability to lift up to 50 lbs.

If you are interested in this position please:
---Apply online at:
---In person at 12818 Firestone Blvd. Santa Fe Springs, CA 90670

About El Monte RV:
El Monte RV is Americas premier nationwide RV rental company. Our company was founded in 1970 in the town of El Monte, California. Since then our company has grown to become one of the largest RV rental companies in the world. El Monte RV has locations throughout the United States, and we are known worldwide for our commitment to quality products and service.