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GP Tech, LLC is a successful IT company operating in the field of online services and web site development in Culver City. Our website is visited by millions of users worldwide. If you are a friendly and Tech Savvy Online Chat Support Specialist who wants to work for a progressive company, we want to hear from you!
What you'll do:
- Manage communication channels related to our web services
- Stream monitoring and testing
- Provide customer support in English via chat and e-mail
- Participate in brainstorming sessions and take part in innovations regarding our business
- Increase customer satisfaction by using professional customer support techniques
- Be proficient in English in both written and verbal
- Have a customer-focused attitude
- Have outstanding communication and problem solving skills
- Be creative and proactive
Who we're looking for:
- Previous experience with Online Chat Support, IT, or Zendesk
- Tech Savvy
- Top Notch written and verbal communication skills
- Attention to detail
- Advanced computer and typing skills
More about us:
- We offer a professional environment and exposure to one of the most visited websites in the world.
- Great atmosphere with a team of talented and committed people.
- Regular feedback about your performance.
- Personal development and promotional opportunity.
- Competitive wages
- Health, Dental, Vision, Life, Chiropractic Care, and Acupuncture Insurance
- Paid time off
Job Type: Full-time