Technical Support Specialist -

Technical Support Specialist -

We are seeking a Technical Support Specialist to join our team! You will resolve computer-related issues for our clients.

Responsibilities:
Provide technical assistance with computer hardware and software
Resolve issues for clients via phone, in person, or electronically
Recommend hardware and software improvements
Track customer issues and resolutions

Qualifications:
Previous experience in IT, customer service, or other related fields
Ability to build rapport with clients
Strong troubleshooting and critical thinking skills
Positive and professional demeanor