The City of Santa Maria's Information Technology (IT) Division seeks two Network Engineer/Supervisor professionals (i.e., Senior Systems Analyst job classification) to join its Information Technology team. Both positions will serve as IT technical leads, and will supervise other IT System Analysts. These two positions will collectively maintain and lead the design and architect of the City's wide area network (WAN), and oversee public safety and City technology systems and services from an enterprise, co-location and regional perspective that could extend outside the City. Additionally, these positions will be responsible for network systems, systems architecture, systems administration, hardware/software applications, cyber security, and data communication systems. Ideal candidates will have a wide breadth of knowledge across information technologies and trends to ensure the City is positioned for the future. The City is looking for innovative, customer-service focused self-starters who can lead complex technology projects from start to end and effectively communicate with diverse groups across the organization, including end users and management.
These are public service positions that report to the Manager of Information Technology. The positions have similar responsibilities, however they may support different business areas as directed by the Manager of Information Technology; business areas are interchangeable depending on the needs of the organization. One or both positions will oversee centralized, enterprise wide network systems, and support several other external partners and customers. One or both positions will oversee network support for public safety (police and fire services), which includes computer aided dispatch and records management systems, 911 emergency communications, digital evidence storage, camera surveillance systems, body worn cameras, in-car video systems, and public safety dispatch center systems. Both positions will serve as IT technical leads, and will supervise other IT system analysts. These two positions will collectively maintain and lead the design and architect of the City's WAN, and oversee public safety and City technology systems and services from an enterprise, co-location and regional perspective that could extend outside the City. These positions will be responsible for network systems, systems architecture, systems administration, hardware/software applications, cyber security, and data communication systems.
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THE IDEAL CANDIDATES: Additionally, Ideal candidates will...
Technical / Operational Acumen
Oversee a Microsoft environment and related servers, centralized storage, backups and fiber optic networks including systems management, hardware/software support, training, and troubleshooting.
Architect, administer and maintain system security, client and server access, Active Directory, Microsoft Exchange, Palo Alto firewalls, VPN, secure remote access, Internet access, virus protection, security filtering, Data Center planning, and maintenance.
Design fault-tolerant, high availability systems to run applications.
Support a wide range of programs such as utility billing, payroll, accounts payable, Records Management System (RMS), computer-aided dispatch (CAD) system, document imaging, and GIS.
Ensure emergency service technologies are maintained on a 24-hour, 7 day-a-week basis.
Build and maintain a secure technological environment, and advise and provide recommendations to maintain a strong security posture.
Implement future cloud services procurements and administer the City's cloud environments.
Monitor storage systems, servers, network traffic, usage and performance.
Oversee telecommunication systems (VoIP and analog), voice mail, wired and wireless carrier services, wireless systems (controllers and access points).
Foster a positive work atmosphere, be collaborative and adept at managing the performance and outcomes achieved by others.
Assist in the preparation and maintenance of the City's technology disaster recovery plan.
Assist with IT budgeting. The current strategy is to find ways to transform IT from a cost center into an investment in the organization's future.
Prepare written reports and make oral presentations.
Ensure quality deliverables, meet project time frames and achieve a high-degree of user satisfaction.
Assist in the development of long-range plans and coordinate quality assurance efforts.
Lead, develop, hire and supervise other IT professionals.
Ensure excellence in customer service.
Administer and manage contracts for all computer hardware/software, telephone, and radio equipment.
Recommend equipment and software purchases.
Evaluate, recommend and develop departmental standards, policies, goals, and outcomes.
Establish department performance measurements and assume accountability for achieving results.
Coordinate resources and decision making with other departments.
Exercise a high level of independent action and decision making.
Experience in a public sector setting and familiarity working in a union environment is preferable, along with:
Bachelor's Degree in computer science, information technology, applied technology or closely related field.
Extensive years of experience in a similar role and responsibility -OR-
any combination of education, training and/or work experience to demonstrate knowledge, skills, and abilities to meet the above minimum requirements.
Possession of valid California Driver's License by the date of appointment.
Willingness and ability to respond to after-normal workday or irregular and on-call emergency requests on nights, weekends and holidays.
Ability to successfully pass a background investigation performed by the Santa Maria Police Department.
VMware Certified Professional (VCP)
Microsoft Certified Systems Engineer (MCSE)
Certified Information Systems Security Professional (CISSP)
Cisco Certified Network Associate (CCNA)
Salary and Benefits
The annual salary range for both positions is: Salary: $101,275 - $123,100 Annually DOE/DOQ; plus, an additional 5% for a Master's degree. The City also offers an excellent benefits package, including a car allowance, retirement, health insurance, generous paid vacation, paid holidays and more!
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