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All candidates will be considered, although the ideal candidate will have knowledge in VMware, Storage Area Networks (SAN) - preferably HP 3PAR, SAN protocols (iSCSI and Fiber Channel), and working with bare metal servers - installing, configuring, maintaining, upgrading, etc.
Responsible for all functions relating to the planning, design, installation configuration and operation of the technology infrastructure.
Administers the day-to-day operations of the physical servers, virtual servers, data storage and VoIP environment; receives alerts, checks logs and verifies operational status; investigates and repairs server system issues or remediates critical issues while researching to provide permanent solutions; classifies, investigates, troubleshoots and diagnoses systems problems until resolved.
Responsible for ensuring that the Systems and VoIP infrastructure runs efficiently without interruption.
Researches systems hardware requirements; recommends hardware and software upgrades; works with vendors to identify the most cost effective and appropriate solutions to meet the Citys needs.
Recommends best current technology to implement for projects based on business requirements; researches, tests and deploys new software and hardware.
Monitor systems performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
Operates network management tools to analyze system inventory, configuration, changes, events, security, logs and errors.
Maintains and upgrade equipment hardware and software
Assists with change, security, availability, capacity and continuity processes
Performs other related duties as required.
Strong knowledge of principles, practices and methods of system engineering and maintenance, including procedures for establishing network connectivity, is required
Strong knowledge of current Windows Server technology and Active Directory is required
Knowledge of the theories and principles regarding server and workstation virtualization, cloud computing, and storage area networking (SAN) is required
Knowledge and experience in server, network and application performance monitoring and performance problem resolution planning and execution is required
Knowledge and experience with VoIP infrastructure (preferably ShoreTel/Mitel) design concepts, administration and integration is required
Knowledge of basic principles and practices of system analysis is required; familiarity with network architecture and basic theory and principles of network design is required
Knowledge and experience with VMware and virtualization is required
Ability to problem solve, troubleshoot and provide excellent customer service is required
Knowledge and experience with Exchange e-mail systems is desired
Knowledge of IT security concepts and best practices is desired
Knowledge and experience installing SQL server is a plus
Knowledge of Disaster Recovery and Business Continuity is a plus
Knowledge of Information Technology Infrastructure Library (ITIL) is a plus
Excellent written and oral communication skills
Good organizational skills