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Local New Mexico IT Company is seeking the immediate employment of a Systems Engineer. Since 1999; we have been providing high quality information technology products and services to our customers in New Mexico.
Design, install, support and document complex networks for local and wide area networks
Able to successfully resolve our internal and our clients' technical issues (hardware and software) via telephone, e-support, and on-site visitation while proactively assisting clients to avoid or reduce problem occurrence in the future
Design, install and troubleshoot Active Directory networks
Configure devices such as routers, switches, firewalls, wireless and VoIP (Multivendor)
Extensively document services and support time provided to customers
Provide support to our sales team, do technical presentations proposals, sales events etc.
Travel is required within the state
Associates or Bachelor's degree in Computer Science, Information Technology, or business related field or equivalent experience and or certifications
Industry Certifications a plus Microsoft, Cisco, A+, NETWORK+, SECURITY+ preferred but not required
Must be able to articulate both in writing and verbally a case summary, resolution and add this information to the internal Knowledge Base of the company
Must have STRONG customer relations and account management skills and must have excellent communications skills, both written and verbal
Must possess *grace under fire*, a comfort level with handling critical situations with concerned customers * Must be self motivated and have a willingness to adapt to new situations
The ideal candidate must have at least three years of experience in the industry
Strong oral and written communications skills including proposal writing and client presentations
Exceptional time management and multi-tasking skills
Experience with Microsoft Windows Servers, Domain Controllers, Active Directoy, DHCP, DNS etc.
Customer satisfaction-focused attitude * Ability to work unsupervised
Some experience designing and deploying virtualization solutions (VMWare, HyperV etc.) (not required)
Some experience with Data Storage SAN, NAS VSAN (not required)
We offer excellent compensation packages including salary commensurate with experience, bonuses and medical benefits to meet your needs for today and the future. As well as exceptional opportunities for people who can excel in a fast-paced environment.
Benefits: Paid holidays, vacation, sick leave, medical insurance, comprehensive training. This position is located in Rio Rancho NM and extensive travel throughout the state of NM is required. We are an EOE.
Salary will be based on education and experience.
Please submit current resume to be considered for this position.