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Entrepreneurial, growing and accomplished firm with excellent reputation is looking to expand its staff. We excel in providing advanced technical solutions and world class customer service and support to our clients. Located in Denver, Colorado, our unique company culture is one that our employee's find inviting, comfortable, and fun. We are currently accepting applications for a motivated Technical Support Representative to provide support to several areas of our business.
NinjaTrader is a growing company at the center of the electronic trading revolution. We are building products and services which empower active traders to easily analyze and react to data from the world's leading financial markets in the hopes of making them better traders. We are currently looking for individuals who possess the qualities that will help us reach our goals. Please visit www.ninjatrader.com to learn more about our business.
You will provide customers timely support via email, telephone, and our support forum for the NinjaTrader product line. Perform pre and post sales customer service calls. Perform entry level sales and marketing tasks. Be a liaison between the customer base and the NinjaTrader development team to diagnose software bugs. Become a power user of Outlook, HelpSpot, Confluence, Jira and other applications that increase your productivity. Host live online NinjaTrader sales presentations and training sessions. You will become an expert on the NinjaTrader product line.
Key Job Requirements:
Spanish language proficiency - both spoken and written
Proven analytical and technical problem solving skills
The ability to multi-task and work in a fast paced environment
Proven ability to provide technical support
Strong interpersonal, written, and presentation skills required
Knowledge of the trading industry is desired, but not required
Demonstrated PC skills and knowledge
Ideal Job Requirements:
Knowledge of the trading industry
Perks and Benefits:
15 days paid time off per year
7 paid holidays annually
Comprehensive benefits package
Regular company retreats and events
Catered lunches weekly
A sharp, "best of the best" team to collaborate with
To be considered for this position, please apply at: