Data Department Manager Job Ad -

Based out of Huntington Beach, Ticket Shine is an arbitrage firm that buys and resells tickets to concert events in the United States and Canada. We have a fast-paced environment with a strong culture and a “Crush it!” mentality, setting our goals high and doing whatever it takes to reach our goals while having fun and enjoying the ride. As a data-oriented company, a key part of our competitive advantage at Ticket Shine is our data systems, data entry processes, and data analysis tools. We use data to run our business and automate/improve decision-making. We are seeking an experienced manager to run our Data Department and take our data processes to the next level.


Role 1: Database Development Project Manager
• Manage database development projects, prioritizing the features/bug fixes requested by each department based on the costs and benefits
o Backend: SQL Server; Frontend: MS Access
• Manage database development team
o Currently 2 in-house developers and 2 outsourced developers

Role 2: Data Entry Team Manager
• Manage a team of 4-6 in-house data entry staff
• Manage a team of 6-8 data entry VA’s (virtual assistants located in India)
• Ensure high quality manual data entry via quality assurance processes
• Manage data entry processes, divided into 2 major groups:
o Purchases and Sales Data
o Events and Performers Data

• 3+ years management experience
• 3+ years Project Management experience
• High technical competence of Database Structure and Database Design
• High technical competence of SQL Server and MS Access
• High technical competence of process and systems design

• Expected to work 45-50+ hours per week; avg. about 50 hrs/wk
• Must be able to arrive at work by 6:00 am each work day

Compensation + Benefits
• Salary (DOE)
• 3 Weeks Paid Time Off + Company Holidays
• Medical/Dental/Vision Insurance
• 401k Plan w/ 50% matching up to 4% of pay
• Complimentary snacks (breakfast snacks, coffee, tea, hot cocoa, etc.)