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Downtown Seattle client has an immediate opportunity for a Solution Architect to join their customer success team. We are looking for someone who is comfortable in a customer facing role as well as rolling up your sleeves and working closely with data, data pipelines, enterprise data and infrastructure. Your technical skills should include solid experience with data analytics tools such as Tableau and Databricks, solid Python and SQL experience. As a Solution Architect, you will utilize your solid technical experience as well as customer management experience.
Work with new enterprise clients to understand their needs and develop solutions with our configurable platform, enabling the client to benefit from our go to market solution.
Work closely with Sales, Customer Success, Product Development to help on-board new enterprise clients and ensure early success in our platform integration.
Partner with the customer to establish their goals and KPIs and help the customer along the way, giving them a great experience, while helping them attain and improve the customer experience.
Able to present to teams and across the organization and drive solutions across the enterprise.
Gather detailed business and technical requirements from customers and create artifacts that provide solution clarity and produce alignment.
Looking for 5+ years experience in a Solution Architect or BI Architect type role
Demonstrated success in Customer Success, Customer Engagement or Services function for a product / SAAS company with subscription model
Technical experience should include SQL and Python (able to read and write).
Good experience with data analysis and analytics tools such as Databricks, Tableau, etc.
Ability to work independently in a small team environment
Comfortable working in a startup environment, where priorities and deliverables can change quickly
Comfortable working closely with clients with the ability to understand their pain points, articulate and architect solutions
Up to 50% travel expected for this role
Ideal candidate would be comfortable working with and implementing SAAS Enterprise business applications.
This is a full time/salaried role in Seattle, please send resumes to email@example.com. All qualified candidates will be followed up with (no C2C inquiries, please).