Associate Technical Account Manager, Public Housing -

Associate Technical Account Manager, Public Housing -

Yardi Systems, the leader in asset and property management software, is currently seeking an Associate Technical Account Manager, Public Housing to join their growing office in Santa Barbara, CA!

Associate Technical Account Managers at Yardi will provide technical and implementation support to a group of assigned Yardi clients in order to help the clients manage business operations and financial accounting functions in Yardi's Voyager software.
• Provide technical support, implementation support and online training to assist clients with system implementation
• Researches, analyzes and provides resolution to software issues
• Supports software product customization based on client requirements
• Assists with data mapping and conversions
• Performs system and business process reviews and other service reviews and makes recommendations on best practices
• Works on a regular basis with Yardi internal resource teams to include: training, conversion, sales and development

Preferred Qualifications
• Bachelor's degree preferred
• Experience setting and managing client expectations
• Superior verbal and written communication skills
• Solid proficiency with in MS Office Suite and Outlook
• Background or experience in three of the following areas: Property Management, Accounting, Project Management, Microsoft Windows, Technical Support, SQL, HTML/ ASP
• Prior experience with Yardi or other property management software or real estate software highly desirable
• Regular attendance and a regular work schedule is an essential function of this job


Yardi Systems is a successful independent software company with a proven history of growth and market leadership in the multi-billion dollar global commercial real estate industry. We employ talented, motivated and innovative people that are focused on delivering superior solutions to our clients and are passionate about working with other highly skilled professionals in team environments.

If you are seeking an opportunity to join a winning team, work with the latest Microsoft technologies and develop your career, then Yardi Systems is the place for you. We have a pleasant and casual work environment, competitive salaries, and a comprehensive benefits package. Our corporate culture stresses integrity, respect, trust, responsibility, and fun.

EOE Race/Gender/Disability/Vets